Shipping Policy

At Be On Time, every timepiece is handled with the highest level of care, security, and discretion. Our shipping process is designed to ensure your watch arrives safely, fully insured, and exactly as expected.

Fully Insured Shipping
All orders are shipped with full insurance coverage for the entire value of the watch. This protects your purchase from the moment it leaves our facility until it is delivered to you.

FedEx Priority Overnight Shipping
We offer FedEx Priority Overnight delivery for domestic orders to ensure fast, secure, and reliable arrival.

• All overnight shipments are fully insured for the full value of the watch
• Packages are shipped via FedEx Priority Overnight with advanced tracking
• Adult signature is required upon delivery
• Orders are typically delivered the next business day after shipment
• Delivery windows may vary based on location and FedEx routing

We do not ship on weekends or holidays.

Signature Required Delivery
For security purposes, all shipments require an adult signature upon delivery. Packages will not be left unattended.

Processing Time
Orders are typically processed within 1–2 business days after payment has been received and verified.

In certain cases, additional verification may be required for high-value transactions to ensure security.

Discreet Packaging
All packages are shipped in secure, unbranded packaging to ensure privacy and reduce risk during transit.

Delivery Coordination
For security and peace of mind, our team may coordinate your delivery timing after purchase.

For high-value orders, we will contact you to confirm a preferred delivery window to ensure you are available to receive and sign for your package.

This additional step helps ensure a secure and seamless delivery experience.

Shipping Carriers
We use trusted, fully insured carriers such as FedEx and equivalent high-security services. Carrier selection is based on destination, value, and delivery requirements.

Shipping Restrictions
We reserve the right to decline shipment to certain locations or addresses that present elevated risk.

Orders may require billing and shipping address verification.

Risk of Loss
All shipments are fully insured until delivery is confirmed via signature. Once delivered and signed for, responsibility transfers to the customer.

Delivery Issues
If your package is delayed, damaged, or missing, please contact our concierge team immediately. We will work directly with the carrier to resolve the issue as quickly as possible.

Concierge Support
If you have specific delivery requirements or would like to coordinate a secure delivery window, our team is available to assist.

Your confidence and security are our highest priorities. Every detail of our shipping process is designed to ensure a seamless, secure, and premium delivery experience.